Hi there! My name is Hendrik Behle and I’m an IT Supporter working as ServiceDesk L2 at OBF IT-Solutions. I assist clients in a variety of areas and have experience with software such as DocBox, Veeam, Microsoft Hyper-V, Microsoft 365, Microsoft Azure and more. My role involves providing technical support and solutions to clients to help them achieve their goals. I am constantly learning and expanding my knowledge to stay up-to-date with the latest technologies and trends in the industry.
Cyber Essentials
at Cisco
Certificate ID: 2d108736-496c-42dd-a7e4-6c51f141ced6
At Ravenhub Wiki we are building a Wiki for Sysadmins using all the information we collect during our work as Sysadmins and System integrators.
November 2023 - Current
During my tenure as an IT Support, I had the privilege to accumulate significant expertise in delivering comprehensive assistance for a diverse array of software and hardware systems. This experience enhanced my proficiency in diagnosing and remedying technical challenges, all while delivering top-notch customer service to our valued clients.
June 2023 - October 2023
During my time as a Service Expert at the ServiceDesk L2, I had the opportunity to gain valuable experience in providing support for a wide variety of software and hardware. This allowed me to expand my knowledge and skills in troubleshooting and resolving technical issues, while also providing excellent customer service to our clients.
August 2020 - June 2023
During my Apprenticeship at Vertical IT Service GmbH, I was able to collect experience in many different areas of IT.
August 2018 - Juli 2019
During my Internship at Starcom-Bauer GmbH I was able to learn many different things about setting up devices and troubleshooting many different problems involving Soft- & Hardware.
2020 - 2023
FRIEDRICH-DESSAUER-SCHULE
During my apprenticeship at Vertical IT Service GmbH, I completed my school education at the Friedrich-Dessauer-School in Limburg on the Lahn.
2018 - 2020
Friedrich-Dessauer-Schule
At the Friedrich-Dessauer-Schule in Limburg a.d. Lahn I graduated with an average of 2.6. During this time I completed a one-year internship at the company Starcom-Bauer GmbH and gained experience in many different areas of IT.